Patients & Families

Before Your Visit

Our Dedication to Patients in Need of Financial Assistance

We have consistently been at the forefront in establishing model programs for financial assistance for our patients who need help. We were one of the first medical centers in all of New York State to voluntarily establish its own financial assistance programs. Our current program, which includes a multi-lingual information and counseling component, has been applauded by numerous organizations for its excellence, including the Legal Aid Society, which awarded our program excellent ratings.

Having Trouble Paying Medical Bills?

We have a policy that establishes guidelines for our billing office to follow when working with individuals who are having difficulty paying their medical bills.

If you have recently been a patient at the CHAM and are having trouble paying your bill, please tell us and we may be able to help. Click here for more information on financial services.

If you know that you will be a patient at CHAM, it is important to plan ahead for financial coverage of your medical bills.

If you do not have health insurance, we can assist you in obtaining medicaid, low cost health insurance or you may qualify for charity care assistance based on your income and family size.

If your health insurance coverage benefits do not adequately cover your medical expenses, we can work with you to arrange a manageable payment plan.

Therefore, it is important that you let us know as soon as possible that you may have trouble paying your bill.

Your situation will be handled with the utmost confidentiality and courtesy.

Further information

For information on our financial assistance, such as who qualifies for assistance, income limits, services covered, etc., please download Financial Assistance Summary and Sample Application below.

Financial Assistance Summary and application (English)

Financial Assistance Summary and application (En Espanol)

If you would like a complete copy of our Financial Aid Policy you download this PDF:

Our Financial Aid Policy

Please call our Financial Aid Office at 718-944-3800 from 9am to 5pm Monday - Friday