Once again, CHAM ranked among the top pediatric specialty hospitals in the nation in U.S. News & World Report's 2011-12 edition of America's Best Children's Hospitals. This prestigious honor highlights our commitment to patient satisfaction, family-centered care, high safety standards and advanced medical care. 
We understand how frightening it can be for parents and family members to hear their loved one has been diagnosed with a heart complication, which is why we offer a plethora of resources to help alleviate anxiety. Our expert pediatric nurses and physicians review all treatment options with you, and our child life specialists assist families and patients before and after procedures.
We recognize that interactive patient care plays a significant role in making each child's experience as pleasant as possible. Coming soon to CHAM is the GetWellNetwork, a fully integrated system to keep you and your child connected to physicians, the Internet and friends. Accessing the GetWellNetwork through their hospital room television set and a handheld remote or wireless keyboard, patients can immediately offer feedback to administrators about their care, view information about their medications, complete patient surveys, alert a staff member if the room is too cool or warm, email friends, surf the Web (with parental guidance) and watch movies on demand. CHAM also houses the Family Learning Place, a resourceful on-site center where families can learn about specific diagnoses and access research materials. We realize that parental involvement and a supportive social network are critical to children's healthcare success, and we encourage family participation on all levels of treatment.
Quality of Care
The Pediatric Heart Center maintains excellence in quality of care through structural and processing measures as well as outcomes control.
The overall quality is supervised by a Quality Care Officer dedicated to the Pediatric Heart Center: Steven J. Choi, MD.
- There are early daily rounds in the intensive care unit with surgeons, cardiologists and intensivists.
- There is a weekly clinical conference in which all hospitalized patient cases are discussed in detail.
- There is a weekly Grand Round Scientific Lecture addressing all issues in the Heart Institute.
- Several Montefiore databases maintain patient information. Our data are sent to the Society of Thoracic Surgeons (STS) national database and New York State database for national reporting and outcome comparison with other U.S. centers.
Additional Resources
Here are links to other websites and organizations that may be of interest to you: